Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs. We are always available to answer any questions or concerns you have throughout the buying and shipping process.
The Best Customer Service and Expert Advice
- With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Friday or email us 24/7 any of your questions. If one of our staff members cannot help you immediately, we will not rest until we find an answer to your question.
Safe and Secure
- When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. We will never sell any information collected from our customers. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.
- We constantly research other sites to make sure we are the lowest price out there, if you find a cheaper price elsewhere, contact us and we'll do our best to not just match it, but beat it
- Unlike some of our competitor's that "drop ship" all of their product from warehouses that they do not own or have any control over. We have multiple facilities across the US that are our own. We own the product before we ship it to you. The majority of products that we ship, we do not rely on manufacturer's or distributors to ship the item to you. This means, faster and better overall service to you the customer. Our most popular items reach our customer's hands in 1-3 business days.